Effective negotiation techniques

content

• Basics
• phases in negotiations
• values in negotiations
• developing Information
• sympathy / empathy
• prices and argumentation
• behaviours in negotiation
• strategies and competitive moves
• handling with competitors

target

The participants can react successfully in critical situations and conditions of a negotiation. With case studies and work shops several tools will be developed in a practice-oriented manner.

target group

Managing personnel and employees with the target to amplify their skills for negotiations.
(Sales, Purchasing, Service, Spare parts dep., etc.)

duration

1 day / 2 days

location

according agreement

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